Visiting for people with disability

The Art Gallery of NSW is committed to providing access to our collections and exhibitions for all audiences, including people with disability.

Physical access and mobility

Parking

There are four free dedicated disabled parking spaces: two on-street spaces at the front of the Gallery and two off-street spaces at the rear.

Please note you are not able to book any accessible parking spaces in advance.

Next to the Gallery, the Domain Car Park has accessible lifts and there is a bitumen path from its nearest lift to the Gallery’s rear access entrance.

Entrance and exit

Front: The main entrance, at the front of the Gallery, is via two short flights of stairs: nine steps outside and two in the vestibule inside. A permanent access ramp provides an alternative to the external stairs. Another ramp is positioned on the inside stairs and a Gallery staff member is available for assistance if required. See ground level floorplan.

Rear: Another access entrance/exit is provided at the rear of the building. This is reached via the service road on the southern side of the building, leading to security gates. Press the intercom for access. From here, entrance is via a ramp into lower level 1. See accessible rear entrance map (right) and lower level 1 floorplan.

Inside the building

All public areas inside the building can be accessed by ramps and two lifts (as well as stairs and elevators). Access to the research library and archive for those who cannot use the stairs can be arranged with prior notice (preferably one working day): tel 02 9225 1738.

The Domain Theatre and Centenary Auditorium have seating spaces designed for wheelchairs.

Wheelchair-accessible toilets are located on the upper level, lower level 1 and lower level 3.

Wheelchairs available: For use within the Gallery without charge. These are located behind the ground floor ticketing and information desk and rear Gallery entrance.

Mobility scooters available: For use within the Gallery without charge. A form of ID will be required. Ask at the ticketing and information desk or book in advance: tel 02 9225 1740 or email pp@ag.nsw.gov.au (Monday-Friday, 9am-5pm).

Contact us

For those requiring assisted entry or entrance at the rear, we recommend you contact the Gallery before arrival: tel 02 9225 1775

Inside the Gallery, if you require further assistance, see staff at the ticketing and information desk or any of our uniformed Gallery officers.

Carers

General entry to the Gallery is free to all visitors. However, where entry fees are charged for major temporary exhibitions, a carer or person who supports a visitor with a disability or frailty is admitted free on presentation of a Companion Card.

Hearing

An audio-induction loop is available in the Domain Theatre and Centenary Auditorium.

A portable FM-transmitter system is available for all guided tours on request at the ticketing and information desk.

Transcripts are also available for some of our audio tours.

See also Access programs

Vision

See Access programs.

Intellectual disability

See Access programs.

For children

See Access programs.

Website

See Website accessibility.